Help Center
Frequently Asked Questions
Have questions about our Kerala organic sourcing, delivery timelines, or wholesale partnerships? We've got answers.
Yes, absolutely! All Heritage Spices products are 100% organic, chemical-free, and natural. We source directly from trusted farmers in Kerala who use traditional organic cultivation methods without harmful chemical pesticides, additives, or synthetic preservatives.
We process and ship all orders within 2 business days of receipt. Depending on your location, shipping standard timelines are:
- Major Indian Cities: 3 to 5 business days
- Regional / Rural Areas: 5 to 7 business days
Yes! We offer bulk distribution options and wholesale discount pricing for retailers, restaurants, and regional distributors.
Please fill out our Wholesale Inquiry Form or reach out directly on our Contact Us page. Our distribution team will get back to you within 48 hours.
To protect the volatile natural essential oils and aromas:
- Store spices in a cool, dry, and hygienic place away from direct sunlight or heat sources.
- Ensure the pouch is tightly resealed after every use, or transfer spices into airtight glass/ceramic containers.
- Avoid using wet spoons to scoop spices as moisture can trigger spoilage.